- Who we are
- Return & Exchange
- Shipping & Delivery
- Payment Method
- Intellectual Property Claims
Return & Exchange
Thanks for your purchase ! At Misscoca, we aim for maximum Shopping experience by offering both unique fashion product from our independent designers and excellent after-sale services. Each product will be carefully inspected before it starts its journey to destination. Refund and exchange are available options if you are not satisfied with our products and services.
please don’t hesitate to contact us at [email protected],we will try our best to meet your request.
Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives will not be refunded or exchanged.. We will issue a refund to your original payment method within a week.
Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
-You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Your order can be refunded in full within 24 hours after it was placed, or a 15% cancellation fee is needed. Cancellation request should be submitted on the CONTACT US page if you decide to discard your order. We do not accept cancellation request for order that has been shipped out.
If you have further questions / issues, please don’t hesitate to contact us at [email protected] or chat with us online.